entouch wireless account number and pin

conference, chat lines, and premium numbers) are not supported and may be blocked. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Build numbers are: B06. Rates do not include taxes & fees, where applicable. International calling is enabled for direct communications between 2 people; certain numbers (e.g. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Copyright 2023 enTouch Wireless All Rights Reserved. Any inaccurate information will delay the port process further. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. *All forms of ID must be valid and used before expiration date. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Notice letter of participation in a qualifying state, federal or Tribal Program. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Videos stream at DVD quality (480p). *Unlimited data does not mean unreasonable data usage. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. There are some great resources online with details for most carriers (wireless or landline). You may continue to receive your Lifeline service without enrolling in the ACP program. Please allow up to 1 business day for the ticket to be resolved. Taxes and fees included with service plan pricing. Enroll Today. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. conference, chat lines, and premium numbers) are not supported and may be blocked. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Social Security benefits statement. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. 2021 ENTOUCH, ALL RIGHTS RESERVED. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. . Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. It also helps you to easily solve common issues without needing to call customer service. A Roku account gives you access to the Roku Channel Store. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Account type. International calling does NOT include text messaging, picture messaging, or video messaging. An eligible household is limited to one monthly service discount and a single one-time device discount. Click here to enroll today to see if you qualify! Every Q Link Wireless account has an account number. Notice letter of participation in a qualifying state, federal or Tribal Program. My Account. Lifeline plans and benefits may be maintained without enrolling in the ACP. Click here to check coverage in your area. No wait time! Find your state-specific qualifying information here! Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Place the SIM Card in your device, usually underneath the battery. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. You can apply your ACP discount to any available enTouch Wireless service plan. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. The passcode is your 4 digit PIN. You can also opt out of data. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. *All forms of ID must be valid and used before expiration date. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Check your phone number's eligibility at T-Mobile's transfer portal. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Your phone is shipped with a plan loaded and ready to use. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Your household can receive only one Lifeline and one ACP benefit. conference, chat lines, and premium numbers) are not supported and may be blocked. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Review updated: Jan 13, 2023. The ACP monthly service and device discounts cannot be transferred to another household or individual. Simply complete all fields below to get started. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Erik De La Garza / October 21, 2013. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Only eligible consumers may enroll. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Veterans Administration benefits statement. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. BROADBAND DATA. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Well be available any time you need help with your phone or your service. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. You can apply your ACP discount to any available enTouch Wireless service plan. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. There are no fees associated with this change. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The major problem is that they often shut . Our standard terms and conditions will apply. An eligible household is limited to one monthly service discount and a single one-time device discount. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. After 30 days of non-usage you will be de-enrolled in the program. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. You can also enroll by mail with a paper application. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. KEEP THIS INFORMATION HANDY. Box 105561, Atlanta, GA 30348). Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. If you are going to ask "how do I get a cell phone?" go here instead. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. All . Established in 1995. enTouch was founded in 1995 by H.E. Only qualified consumers with documentation proving eligibility may enroll. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. ACP is a federal government program operated by the FCC. enTouch Wireless reserves the right to block calls to any country or international number range without notice. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. conference, chat lines, and premium numbers) are not supported and may be blocked. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. with Q Link chat. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Melanie Pinola As a service. The password is the last 4 digits of that sim card. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Thank you we really appreciate your business. BROADBAND DATA. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. An eligible household is limited to one monthly service discount and a single one-time device discount. Promotional offers may be modified or withdrawn at any time. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits.