They have horrible customer service and cannot call because it's a bogus phone number. We would suggest to double check your card details. We encourage you to review those policies when you visit those sites. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. Alternatively, you can attempt to place the order with a different card or try again later. Hi Lily, If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Absolutely terrible customer service. Annoying, right?! Hi Hailey, We'd love to assist you further if you need help with returns. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. I absolutely love Lucy in the Sky's Customer Service!!! Don't waste your time or money, just go somewhere else! Service 527 These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Saved jobs For further information, please visithttps://help.afterpay.com/hc/en-au/. The customer service and chat support feature here is great and really easy to use. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. 1200 Wall Street, Floor 2 Thanks for your feedback. Sky Support Email. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. If the issue persists, we would suggest to follow up with your bank. Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Is Lucy In The Sky Legit? Website Review - DECPIT All prices advertised are subject to such changes. Free FedEx Shipping, over US$75. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? You must not misuse this Website. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. From time to time, we may restrict access to some parts or all of this Website. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. LUCY IN THE SKY LIVERPOOL - Central Liverpool - Tripadvisor UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . Thanks for your feedback. Lucy in the sky did not inform me back in November, that the dress was not in stock. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. I ordered my dress september 13 it's now october 1. is it supposed to take this long? 2. I ordered a dress on 9/18. Lucy In The SKY: Employee Directory | ZoomInfo.com Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. Find out how we combat fake reviews. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. If you want to make a complaint to the Sky customer service team, they can be reached on . If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. Cassandra M. went beyond. I am telling all my friends how bad the quality is and to never order from them. There are thousands other options. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. -Kate. Over 90% of Sky customers seeking help quickly get it through the available online channels. We may from time to time include third party links on our Website. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. -Kate. Key Employees of Lucy In The SKY. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. I had a great experience with the customer service chat! Hi Elena, Thanks for your feedback. What is the Lucy in the Sky Return Policy? -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. I did the Level 2 Customer Service Practitioner course. Its pathetic that they do that to customers. Your card will be debited immediately upon authorization being received. He understood my issue, addresses it and rectified it. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, We're so sorry to hear about the order. We cover the cost of all domestic return shipping for all styles. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. You would have received multiple shipping notifications if this is the case. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com I messed up my address and they were quick to help and fix my mistake. Lucy In The Sky Midi Dress - Black - Alice. Contact SPYPOINT | Fast Customer Service/Support 2023 - JustUseApp Lucy in the Sky Reviews - 1,067 Reviews of Lucyinthesky.com - Sitejabber Do not purchase from Lucy in the Sky. Shipping is free over US$75 and US$6.90 for orders under US$75. Pepper's Lonely Hearts Club Band. What Is Lucy in the Sky? Products used:None, sizing too inaccurate. Belle R and the team at Lucy in the Sky were great to work with. So glad we were able to help! It is 9/23 no dress. Finally, the Trust Mamma rating is four stars. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Lyst Authenticcom meets visitor expectations and captures their She offered me advanced credit and provided easy instructions to do so. She was a total pleasure to work with. Extremely disappointed and feeling like they stole from me. [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Caveat emptor. -Kate. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Hi Veena, Thanks for your feedback. Very professional. Registered: 04-01-2009. on 10-08-2013 09:47. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. Hi Grace, Thanks for your feedback. I threw out all the clothing. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. Any currency conversion are for reference purposes only. The dresses didn't look anything like the photos. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. They're all photographed wearing size Small. -Kate. We will not be liable if for any reason this Website is unavailable at any time or for any period. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. It goes against our guidelines to offer incentives for reviews. Delivery date was Feb 17-24th. Contact BT. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . Free Shipping Worldwide, over US$50. Mar 16, 22 (Updated: Sep 23, 22) However, this is out of over three hundred reviews. Sky Ireland Contact Numbers & Customer Service Tips - Selectra All orders are subject to availability and confirmation of the order price. Tip for consumers:Absolutely no refunds unless it arrived damaged. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. It was nothing like the picture. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Thanks for your feedback. Lucy In The Sky Reviews, Complaints, Customer Service We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Copyright 2023 Lucy in the Sky inc. All rights reserved. Ordered my daughter a winter formal dress. Overnight orders shipped Friday will be delivered Monday. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. CABLE TV. I've lost $120 to Lucy In the Sky and received nothing. Free Returns for United States Customers. I ordered my daughter's homecoming dress on 9/20. Hi KM, Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY It was not the representatives fault, so she did great, but the company should do better in alerting guests. LUCY IN THE SKY Help Centre She answered all the questions we had quickly and gave good advice. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. She even helped me cancel an order and issued my store credit instantly. I would never recommend purchasing from this company unless you don't care if you ever get the item. Well look into the stated issue and will work out a way to resolve the situation asap! Return policy is awful and as slow. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? Shipping was supposed to be 5 business days. Contact Centre & Operations Archives - sky If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Our regular return policy applies to all orders made through AfterPay. This policy is effective from 01/01/2016. We're so sorry to hear that your order had quality issues. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. Facebook is showing information to help you better understand the purpose of a Page. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. Closed now : See all hours. Please email us at resolution@lucyinthesky.email so we can assist you sooner. My item did not arrive in the alotted time it was supposed to with NO communication from the company. Not only was she patient but she was quick and so attentive. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Lucy in the sky is a great company from products to customer service I am always satisfied. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. We do specifically outline the estimated delivery time on each individual product page once a size is selected. If you're reaching out to us regarding an order, please have your Order ID in your message. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. O2 do tend to change them occasionally if they become oversubscribed. Hi Bethany, Thanks for your feedback. Twice now, I have not received an order or refund. Merry was very friendly, professional and helpful. Late for the sky customer service - eayfli.webdesignsolution.info Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Beyond disappointed. These numbers are generally staffed between the hours of 7 am to 11 pm every day. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Business Profile for Lucy In The Sky, Inc - Better Business Bureau Please let us know if we can help any further. Save. We're sorry to hear about your disappointment with our return policy. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. It makes total sense why they only give you store credit, or else they'd be out of business! This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. I wish they were more transparent with the type of quality on their website. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. -Kate. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Products used:Still waiting for it to arrive (for 6 weeks)! . ADD ONS. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. But, not to worrythey charge your credit card as soon as you make the order. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. Please email us at resolution@lucyinthesky.email so we can assist you sooner. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Not worth the hassle and loss of money. All our models are approximately 175cm tall. "lucy in the sky. You will receive your tracking number once your style/s have been shipped. It is an eligible payment method for all U.S orders over $35. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky I am doubtful now the dress will come in time (or ever) for my event. The dress is also incredibly thin and doesn't have much structure. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. This isn't a real company. Contact Us - Sky Cable Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. The reps copy and paste generic statements to your emails and don't actually solve any issues. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? We'd love to hear from you so that we can find a resolution. I love Lucy in the sky ! where you can enter your landline number to check the service. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. I don't care how good are their dresses and I don't even want to know. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Glad that our Customer Service was able to help with your returns! No further information is required on your end, the return label has all your information. Were almost out of time and do not have a back up plan. This document governs your relationship with www.lucyinthesky.com (Website). This Privacy Policy Statement only covers our Website and does not cover any other website. I am beyond disappointed in this company and its respect for its customers. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! Account and billing. But Sarah S got my exchange going and it will make it in time! Do you agree with Lucy in the Sky's 4-star rating? I was horrified. | Read 5,961-5,980 Reviews out of 6,594 We therefore have no responsibility or liability for the content and activities of these linked sites. The 24/7 chat is turned off and nobody bothered to respond to my email. These companies are a dime a dozen, you can 100% find another that actually values customer service. I have a very box shape body but this bran hella create lavish looking dresses for my body type. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Oh no! You can email us at resolution@lucyinthesky.email so we can further assist you. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Date of experience: 04 February 2023. Verification can help ensure real people write reviews about real companies. It is the size of a T-shirt. We're so sorry to hear that there was an issue with your order. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Our styles are designed exclusively in Los Angeles. Lucy In The Sky Dress Store Review- Is It A Scam or Legit? - iReviews They weren't prepared for homecoming season and got behind. The package was never opened -- and sent back immediately. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. Please note that business days do not include weekends or public holidays. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. Do you agree with Lucy in the Sky's 4-star rating? i live in texas and ordered a dress on sunday earlier this week. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . In the case of any expired store credits, we will gladly issue another current one for the same value. Most dresses are see through material with zippers stuck. We want to make sure this is refunded immediately. Sky's customer service number. We'll send her your regards! I HAVE MY TRACKING NUMBER. Products used:I ordered a dress that NEVER was shipped. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. So ordered the 3rd dress in a different style. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Lucy In The Sky Cafe - Tripadvisor If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. 90015 Check out what 6,872 people have written so far, and share your own experience. If we are unable to contact you we will treat the order as cancelled. Horrible return policy. Phone Email. I had talked to 2 other reps there and they did not help AT ALL! These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. By December they were all expected to arrive, but none of them had even shipped. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. Hi Jay, Hi Mike, Thanks for your feedback. They said I would be receiving updates and a tracking number. Please let us know if we can help any further. We're so glad we were able to help with the return. Their trendy collections are always changing and they offer many sales. Check out what 6,872 people have written so far, and share your own experience. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. Designed to work with the LINK series cellular trail cameras, the SPYPOINT app. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. Technical support. These used to work but not sure if they are still valid numbers. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. This consists of doing coursework over 15 months. . We're so sorry to hear that your order was delayed. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. -Kate. We're sorry to hear about the sequin issues on the dress. Call costs from other providers will vary. -Kate. If they don't offer refunds, they should have made this much more clear during purchase. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service").
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